FAQ

WHEN WILL YOU SHIP MY ITEMS?

All orders are processed within 1-2 days after being placed.

Most orders arrive within 5-12 days from when you receive your shipping confirmation email.

You will then receive notification of both processing and shipment.

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. GamerPro can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Nintenbro.com will not be held responsible for customs taxes.

WHEN WILL MY ITEMS ARRIVE?

Items should be received within 5-14 business days, except international deliveries which vary by country. For other specialty and promotional items, please allow up to an additional week, as they take a longer time to process.

WHERE ARE MY ITEMS COMING FROM?

Our primary warehouse is in America, but most of our specialty items are located in other countries such as the United Kingdom and Japan.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

DO YOU SHIP OUTSIDE THE UNITED STATES?

Yes, we ship internationally.

WHY DON'T I SEE THE SAME DEAL ON YOUR WEBSITE THAT I SEE ADVERTISED ON FACEBOOK?

Even after we stop our Facebook advertisements, those posts are still shared and liked by our fans. We can't stop this since it's the way Facebook works.

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

We get these prices from our wholesalers or from competitor analysis.

Email us for any questions. info@gamerproofficial.com